Terms of Service

Effective date: 15 October 2026

These Terms govern your use of the Klipprr website and desktop app (the “Service”). By downloading the app, creating an account or subscribing, you accept them. If you do not accept them, do not use the Service.

Nothing here takes away rights you have as a consumer. Where a mandatory consumer protection rule in your country of residence conflicts with a clause below, that rule wins.

1. Who you are contracting with

The Service is provided by Lextor s.r.o., a limited liability company registered in Slovakia (EU), IČO 56 250 215, registered office Mikoviniho 6961/10, 917 01 Trnava, Slovakia, registered in the Commercial Register of the District Court in Trnava. Contact: hello@klipprr.com. We reply to support and legal email at that address; we do not operate a phone line.

2. Eligibility and accounts

• You must be at least 16 years old if you are in the EEA or the UK, and at least 13 elsewhere (or older where your local law requires it).
• You are responsible for keeping your sign-in credentials confidential.
• You agree to give accurate account and billing information and keep it current.
• One account is for one person. Sharing a paid account across a team is not permitted.

3. What Klipprr does, and what it does not do

Klipprr is a local tool. You supply a source — a URL you can access or a file on your Mac — and the app lets you mark in and out points and export those segments. Processing and export happen on your own machine. Klipprr does not host, store or distribute video content, and we never receive copies of your files.

The app requires an Apple Silicon Mac (M1 or newer). Intel Macs are not supported.

4. Your content and third-party platforms

This is the most important section of these Terms. Klipprr can process content from third-party platforms such as YouTube, Twitch, Instagram, X and TikTok. You alone are responsible for what you do with it. Specifically, you confirm that for every source you use you either:

• own the content, or
• have the rights holder’s permission, or
• have another lawful basis — for example quotation, criticism, review, news reporting, research or private use, to the extent permitted where you are.

You must also comply with the terms of the platform the content comes from.

Klipprr is not affiliated with, endorsed by or sponsored by YouTube, Twitch, Instagram, X, TikTok or any other platform. Those platforms can change or block access at any time; that is outside our control and is not a defect in the Service.

You keep all rights in the clips you export. We claim no licence over them, and we never see them.

5. Acceptable use

You may not, and may not help anyone else to:

• use the Service to infringe copyright, trade marks, privacy or any other right;
• use the Service for anything unlawful, including harassment or distributing illegal content;
• circumvent technical protection measures, usage limits, plan limits or paywalls;
• resell, sublicense or rent the Service, or run it as a service for third parties;
• reverse engineer or decompile the app, except to the extent that applicable law expressly allows it;
• disrupt or overload the Service, our APIs or our providers, including by automated scraping.

6. Plans, billing and renewal

• Free plan. 10 clips per month, exports up to 720p, and a watermark on each export. No payment details required.
• Paid plans. Pro is $12 per month, or $120 per year ($10 per month). Max is $39 per month, or $396 per year ($33 per month). Prices are in US dollars.
• Taxes. Prices are shown excluding VAT or sales tax. Where we are required to charge it, the applicable amount is calculated and shown at checkout before you pay, based on the billing country you provide.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period, at the price stated at checkout, until you cancel. We tell you at checkout what will be charged and when.
• Cancelling. You can cancel at any time from your account page — no email or phone call required. Cancellation stops the next renewal; your plan stays active until the end of the period you have already paid for.
• Failed payments. If a payment fails, we keep your plan active while the payment provider retries. If the retries do not succeed, the subscription ends and your account returns to the Free plan.
• Price changes. We may change prices for future billing periods. We will give you at least 30 days’ notice by email, and you can cancel before the new price applies. The price of a period you have already paid for never changes.

Refunds and the right of withdrawal are set out in our Refund Policy, which forms part of these Terms.

7. Right of withdrawal (EU/EEA and UK consumers)

As a consumer you normally have 14 days to withdraw from a distance contract without giving a reason. Because Klipprr is digital content and a digital service supplied immediately, we ask you at checkout to (a) request that we begin supplying it straight away and (b) acknowledge that you therefore lose the right of withdrawal once supply has begun, as permitted by Article 16(m) of Directive 2011/83/EU.

If you did not give that acknowledgement, or we failed to record it, your 14-day right of withdrawal is intact. To use it, email hello@klipprr.com from your account address with a clear statement that you are withdrawing. We refund within 14 days of being informed, using the same payment method.

8. Availability and changes

We work to keep the Service available, but we do not promise uninterrupted or error-free operation, and we do not offer a service level guarantee on any plan. We may add, change, suspend or withdraw features — for example when a platform we support changes how it works. If a change materially reduces what a paid plan offers, we will notify you and you may cancel and receive a pro rata refund for the unused part of the period you have paid for.

9. Suspension and termination

You may stop using the Service and delete your account at any time from your account page. We may suspend or terminate access if you materially breach these Terms, if payment fails, or if we are required to by law. Where it is reasonable to do so, we will warn you first and give you a chance to fix the problem. If we terminate without cause, we refund the unused part of any period you have paid for.

10. Feedback

If you send us ideas or suggestions, we may use them without owing you payment or confidentiality. You keep any rights you already had in them.

11. Disclaimers

Apart from the warranties that consumer law gives you and that cannot be excluded, the Service is provided “as is” and “as available”, and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will work with any particular third-party platform in the future.

12. Liability

Nothing in these Terms limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; gross negligence or wilful misconduct; or anything else that cannot be limited under applicable law, including mandatory consumer rights and statutory liability for defective products.

Subject to that, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for all claims relating to the Service in any 12-month period is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) EUR 50.

We are not liable for consequences of how you use exported clips, including any claim by a rights holder — that is your responsibility under section 4.

13. Governing law and disputes

These Terms are governed by Slovak law. If you are a consumer resident in the EU, you also keep the protection of the mandatory rules of your own country, and you may bring proceedings in the courts where you live.

Complaints first. Please email hello@klipprr.com — most things are fixable in a day. If we cannot resolve it, consumers in Slovakia may approach the Slovak Trade Inspection (Slovenská obchodná inšpekcia, soi.sk) as the competent alternative dispute resolution body. Consumers elsewhere in the EU may use an ADR body listed for their country. (The European Commission’s online dispute resolution platform closed in July 2025 and is no longer available.)

14. Changes to these Terms

We may update these Terms. For changes that affect your rights or obligations we will give at least 30 days’ notice by email or in the product, and you may cancel before they take effect. Continuing to use the Service after that date means you accept the new version.

15. General

• These Terms, the Privacy Policy, the Refund Policy and the Copyright Policy are the entire agreement between us on this subject.
• If a clause is found unenforceable, the rest stays in force.
• You may not transfer your rights under these Terms. We may transfer ours to a company that takes over the Service, provided your rights are not reduced.
• Not enforcing a clause once does not waive it.

16. Contact

Lextor s.r.o., Mikoviniho 6961/10, 917 01 Trnava, Slovakia · hello@klipprr.com